Care Programs and Services
The following programs and services are available to all residents.
PERSONAL HEALTH CARE SERVICES
• Registered Nursing staff 24 hours/day
• Personal Support Workers 24 hours/day to assist with the essential activities of daily living
• Medication management and administration
• Attending physician on a regular and emergency schedule
• Nursing, medical and personal hygiene supplies and equipment
• Physiotherapy and/or Restorative care
• Walking/mobility/exercise program
• Palliative care program
• Pet therapy
• Family consultation and annual review of residents care plan
DIET AND NUTRITION
• Regular and therapeutic menus are prepared by a Registered Dietitian and are current with Canada’s Food Guide to Healthy Living.
• Three nutritious meals and snacks prepared and supervised by qualified cooks, food services supervisor and a consulting dietitian.
• Specialized diets (diabetic, low sodium etc. are easily accommodated)
• Food textures (minced, pureed etc. are provided)
• Weekly menus are prominently posted giving each resident a variety of food choices
• Resident Food Committee plays a role in the development of each menu
Hardy Terrace is located on beautifully pleasing landscaped grounds among the rolling hills of Mount Pleasant, just minutes from Brantford. Hardy Terrace strives to provide levels of care which are supportive and rehabilitative in nature in a comfortable environment, which meets the needs of the community we serve.
We specialize in long-term care for a primarily older adult population with diverse health and functional needs. Family involvement is an important element of our care and we offer information, support and assistance to our family members and survey family satisfaction annually. Cultural diversity is highly valued. Services at Hardy Terrace are monitored through a Continuous Quality Improvement (CQI) program supported by the Ministry of Health and Long Term Care.
INFORMATION
Recreation Program
• We have programs 7 days a week. These include organized outings, special events, live entertainment, games, church services and ice cream socials to name a few. The activities are designed to be day andevening programs.
• The recreation department works closely with volunteers to provide specific programming opportunities to meet the needs of the cultural diversity of our resident population.
• Multi-denominational worship services are held at our home.
• Personal pastoral visits can usually be arranged upon request.
Environmental Services
• Complete laundry service (wash, dry, fold and deliver) is provided by our housekeeping staff on a daily schedule.
• Bed linens, bed spreads, towels, washcloths and pillows are provided.
• To ensure safe return of clothing, the staff will identify clothing by putting labels on each item.
• Our dedicated staff promotes and maintains a clean, safe and comfortable environment at all times.
Social Worker
• Assists with the admission and intake of new residents.
• Supports residents, families and staff in ongoing assessments, goals and team approach to meeting the needs of each resident.
• Facilitates family contacts with community agencies.
Additional Services
The following services are available at most homes, and cost will vary according to the service.
• Dental services
• Pharmaceutical services including a consulting Pharmacist
• Laboratory and mobile x-ray services
• Foot Care
• Hair Salon
• Wheelchair and geriatric chair maintenance services
• Psycho geriatric outreach services
Telephone, cable T. V. and transportation costs are the responsibility of the resident or family members. Family meals are available for a fee and vouchers can be purchased at reception.
Additional Services
The following services are available at most homes, and cost will vary according to the service.
• Dental services
• Pharmaceutical services including a consulting Pharmacist
• Laboratory and mobile x-ray services
• Foot Care
• Hair Salon
• Wheelchair and geriatric chair maintenance services
• Psycho geriatric outreach services
Telephone, cable T. V. and transportation costs are the responsibility of the resident or family members. Family meals are available for a fee and vouchers can be purchased at reception.
Accommodation Choices
Residents are encouraged to personalize their clean, bright and comfortable rooms with small items of furniture, pictures and other mementos. The rooms are spacious with large windows and come appointed with a bed, bedside table, wardrobe or closet, emergency call bells, and chair.
Private Accommodation
This style offers you the ultimate in personal space and privacy. You may choose to decorate and appoint the room to your personal taste in consultation with administration.
Semi-Private Accommodation
In this style you will be a sharing bedroom with only one other person. Individual needs and desires define our commitment to our residents. Every effort is made to match like persons to foster friendship, dignity and respect among neighbours. Opportunities to appoint part of the room are possible and can be discussed with administration.
Basic Accommodation
This is an economical option as the room is shared with three or four other residents. Rates for this choice are geared to resident income as regulated by the Ministry of Health.
CONTACT US
We invite you to drop by and tour our home. Any of our managers will be glad to meet with you to answer your questions. At Hardy Terrace, we are always happy to make new friends and show off our home.
For more information, please visit www.universalcareinc.ca